How can you contact us?

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By email: contactus@plumbs.co.uk

By telephone: 0800 019 0505

By post
Plumbs Ltd.
Brookhouse Mill
Old Lancaster Lane
Preston
Lancashire
PR1 7PZ

Plumbs Customer Service Charter
Our customer service charter means that we try very hard to deliver prompt, polite and personal customer service.

•    This means that we will normally answer the phone live and in person within 4 or 5 rings. You should not be held in a queue or be connected to a machine during office hours.
•    You can expect a reply to your emails the same day.
•    You can expect prompt replies to your letters by phone or post
•    You can expect courteous and polite responses every time you contact Plumbs.

Sarah Plumb