Our latest updates
Our latest updates
Since the start of the pandemic, we have introduced and maintained safety measures. Following the most recent government guidance, we wanted to update you on everything we are doing to keep our customers and colleagues safe. We're pleased to still be offering our free, in-home consultation service and enabling customers to transform their interiors in the safety and comfort of their home.
If you feel your questions are not answered below, please do not hesitate to get in touch with the team on [email protected] or 01772 838 363. Where possible, please include your order number to enable a quicker process.
After 61 years of trusted service, we know that when it comes to interiors, there’s no better place to make design decisions than your own home. All our consultants have been briefed on offering a covid safe experience and have been supplied with PPE should it be required.
Please note, in some areas there may be a short delay in arranging your visit due to limited consultant availability.
Much like our in-home appointments, health and safety standards for our collection/delivery team have been enhanced. No further action is required from you to arrange this, and our team will be in touch to arrange a collection/delivery slot that works for you.
Our Preston showroom and factory store is now open. The opening hours are as follows:
Monday-Thursday: 9am - 4:30pm
Friday: 9am - 4:00pm
Saturday: 9am - 3:00pm
If you are unable to visit us, you can shop for our factory stock online at the Plumbs Marketplace website (www.plumbsmarketplace.co.uk). Our click & collect service is still available, and the team will be in touch to arrange a time with you.
We appreciate your patience and understanding at this time, and our team are more than happy to answer any further questions you may have. We will continue to monitor the guidelines closely and follow advice from the government, the NHS and the World Health Organisation.
Page last updated: January 2022