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General enquiries
Is Plumbs still family owned?
Yes, we remain family owned and the Plumb family will still be actively involved in the day-to-day management of the business. The market stall roots of Plumbs also remain, with a commitment to a warm, friendly service, quality British manufacturing, and a talented team who uniquely craft each order.I have previously placed an order with Plumbs. Is my guarantee still valid?
Yes, all quality guarantees on past orders remain valid until the original date of expiry.Is Plumbs still based in the UK?
Absolutely. Our skilled team remain at the heart of our business, and we’re incredibly proud to continue to represent bespoke British manufacturing and traditional craft skills.I would like to book a free home visit. How do I do this?
Please use our online form or call our UK based call centre team on 0800 019 0505 and they would be delighted to assist you with booking a free home visit from your local consultant.I have an additional question. Who do I contact?
If your question isn’t answered above, please contact our dedicated Customer Services team on 01772 838468 or by emailing customer.services@plumbs.co.ukI have a press enquiry. Who do I contact?
For all press enquiries, please contact Sophie Clark on sclark@plumbs.co.uk