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By email: contactus@plumbs.co.uk
By telephone: 0800 019 0505
By post
Plumbs Ltd.
Brookhouse Mill
Old Lancaster Lane
Preston
Lancashire
PR1 7PZ
Plumbs Customer Service Charter
Our customer service charter means that we try very hard to deliver prompt, polite and personal customer service.
• This means that we will normally answer the phone live and in person within 4 or 5 rings. You should not be held in a queue or be connected to a machine during office hours.
• You can expect a reply to your emails the same day.
• You can expect prompt replies to your letters by phone or post
• You can expect courteous and polite responses every time you contact Plumbs.
Sarah Plumb
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Get more information at Plumbs on: Furniture Covers, Loose Sofa Covers, Loose Chair Covers, Loose Suite Covers,
Loose Covers for Sofas
, Made to Measure Loose Covers, Re-upholstery & Curtains*£100 internet voucher (cannot be used in conjunction with any other offer. Available on new orders for covers or reupholstery for furniture covers in classic, designer plus, designer premier, designer
elite, traditional and re-upholstery make ups and on all furniture cover fabrics. 2 items or more must be ordered and the final order value must exceed £299).