How can you contact us?
Please get in touch with us if you have any questions at all.
See below for the several ways you can do this.
For all enquiries please send us an email to plumbs@plumbs.co.uk and we will get back to you as soon as possible.
Customer service charter
Right treatment
- Listen and try to understand your circumstances.
- Be helpful, polite and treat you fairly and with respect.
- Do what we say we will do.
Keeping you informed
- Keep you updated with the progress of your order or enquiry.
- Tell you what will happen next and by when.
Getting it right
- Apologise and put it right if we make a mistake.
- Use your feedback to improve how we do things.
- Explain things clearly if the outcome is not what you’d hoped for.
Telephone
If you have a customer service query please call – 01772 838 363
Lines open Monday-Thursday 8:30am-5pm, Friday 8am-1.15pm.
If you have a business query please call – 01772 838 301
Lines open Monday-Thursday 8:30am-5pm, Friday 8am-1.15pm.
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UK-wide service -
Family business -
Made-to-measure -
Free in-home consultation -
Over 800 fabrics -
Quality guarantee